We use HIPAA compliant VPN (Virtual Private Networks) to access your systems. Our staff will perform the medical billing functions on your systems, exactly the way they used to be done, the only difference being that they would be physically in our facility. This means that all your processes and reports remain exactly the same.

The best reason for you to choose us is our knowledge of the US healthcare industry. Over the years, we have mastered delivering great quality in record turnaround time. If needed, we can even deliver in 12 hours!

Outsourcing your medical billing to Inteleso will give you 100% accuracy in record turnaround time. In fact, using our medical billing services can actually increase your revenue by 25% to 40%!

Files are transferred for Quality Check

• Patient last name, first name
• Patient address, Patient DOB
• Social security number
• Insurance and guarantor details
• Charges entered
• Co-payment

• Check for errors of coding and billing
• Send you an EOB (explanation of benefits)
• Pre-adjudicate the claim to make it accurate
• File the processed claim with the insurance company
• Provide you electronic eligibility details and claim status
• Receive denied claims and re-adjudicate them as recommended to get them approved.

Submitting a claim is one of the most tedious processes in the healthcare sector. In addition to compiling copious information from your database, you need to maintain accuracy so that your claim is valid. As a part of our services, we will file your claims with the insurance company. This will save you the time, labor and effort required for this process. We also follow up with the company and ensure that your claims get the attention they deserve. We also receive denied claims and reprocess them to facilitate approval.

We are fully HIPAA compliant and our services can be accessed from any medical billing software. If you do not have a billing software suite, we will provide you with our comprehensive and user-friendly billing software package

• Increase your ongoing practice revenues by 15-30 %
• Reduce your administration costs by decreasing billing and collection expenses
• By automating processing and collection, increase time spent in actual medical care
• Recover lost revenue resulting from inefficient filing
• Reduce rejected claims by pre-adjudicating your claims to assure approval

• Advanced Technology in healthcare industry software
• A 100% quality control program
• Reasonable pricing
• Proven track record
• Dynamic and up-to-date software information systems
• Strict Privacy policy
• Regular productivity reports
• A Clear Contract agreement - with service levels and consequences
• Clean claims, fewer denials

• Incorrect or missing ICD-9 diagnoses
• Incorrect or missing CPT-4 modifiers
• Duplicate claim
• Additional information needed to process the claim
• Claim billed amount incorrect
• Incorrect or missing CPT procedure code
• Physician's name and/or UPIN missing or incorrect
• Incorrect or missing place of service code
• Incorrect or missing quantity of services (Service billed without "quantity" noted, or with multiple quantities indicated in error on claim)
• Services inappropriately bundled

1. We review all claims before submission: This cuts down significantly on the error rate. We spend time on reviews at the front end, rather than spend a longer time later to deal with each denial.
2. We maintain a billing and coding claims review log: We track the trends for each healthcare service provider, based on the remittance advice from Medicare as well as the EOBs (Explanations of Benefits) from all third-party payers. We monitor and evaluate these trends to find ways to fix the problems causing the denials and rejections for your practice.
3. We do a monthly billing review: All the staff involved in the accounts receivable function, ie: those who perform tasks such as data entry, coding and documentation, billing and payment posting, analyzing denials and down coding get together once a month to review.